4.9Top Rated Service 2025verified by TrustindexTrustindex verifies that the company has a review score above 4.5, based on reviews collected on Google over the past 12 months, qualifying it to receive the Top Rated Certificate.
Why Choose Forge Lifts?
We're an independent lift services company, trusted by property managers and FM teams across London and the South East. From long-term maintenance contracts to 24/7 emergency repairs, we deliver reliable service with zero shortcuts and clear communication.
24/7 coverage
Transparent reporting
Fully trained engineers
Honest pricing
Fast response times
Our lift solutions.
From regular servicing to emergency repairs and full modernisation projects, Forge Lifts supports every stage of your lift's life, across all major brands.
The equipment we work on.
Our engineers maintain and repair all major lift and elevator brands; regardless of model or age.
We have access to a huge database of technical documentation, which allows us to safely service even the most complex systems, from legacy installations to the latest smart lift technologies
Whether it's OTIS, KONE, Schindler or beyond, we've seen it, fixed it, and kept it moving.
What to expect from us.
We don't do rushed jobs or vague promises. We show up on time, explain what's happening, and make sure your lift is safe, legal and working the way it should.
From the first call to the final test, you'll get clear communication, honest pricing, and experienced engineers who care about doing the job right.
Lift works made easy - As easy as 1, 2, 3.
1) Tell us what's wrong.
No jargon, no pressure, just a quick chat about what's going wrong.
2) We get it sorted.
We attend quickly, fix what's needed, and keep you informed.
3) You're good to go.
Full service reports, clear next steps, and a lift that does what it should
Customers.
Here are some customers we've worked with.
What our customers say
Real feedback from building managers, landlords and facilities teams we work with every day.
Our coverage.
We serve London and the Home Counties; from small residential blocks to large commercial portfolios
Whether you manage a single stairlift or a national estate of lifts, our engineers deliver the same care, speed and reliability every time.
Where we're based.
Our head office is in Dartford, Kent, and we also have a regional office in Reading, Berkshire.
With teams working across the South East, we can respond quickly and efficiently wherever you are.
FAQ
What types of lifts do you service?
We work on all types of lifts — including passenger, goods, platform, and stairlifts — across all brands.
Do you offer emergency call‑outs?
Yes — we’re available 24/7 for urgent breakdowns and call‑outs.
Can you repair a lift that’s not under a maintenance contract with you?
Absolutely. We offer one‑off repairs even if we don’t manage your regular maintenance.
How often will my lift be serviced under a contract?
It depends on your equipment and usage. Most lifts are serviced 4–12 times a year, based on legal requirements and best practice.
Can I switch from another maintenance provider?
Yes — we make switching easy. Just get in touch and we’ll guide you through it.
Are there hidden costs?
No. We’re upfront with our pricing, and you’ll always know what you’re paying for.
Do you help with compliance and safety certification?
Yes — we assist with LOLER, fire safety checks, and all necessary documentation.
Do you upgrade or modernise older lifts?
Yes — from minor upgrades to full modernisation, we improve safety, reliability and efficiency.