Kent County Council's Trading Standards Checked Scheme

Brought to you by Forge Lifts, a Kent Lift Service

Updated 01/01/2023

Elevating Standards in Home Improvement

At Forge Lifts, we're not just about providing top-quality lift and elevator solutions; we're about building trust and ensuring safety in every aspect of our service. Today, we're proud to announce a significant milestone in our commitment to excellence - our membership in the Kent County Council's Trading Standards Checked Scheme, effective from 06/10/2023.

This prestigious membership isn't just a badge we wear; it's a testament to our dedication to providing services that meet the highest standards of safety, quality, and customer satisfaction. The Trading Standards Checked Scheme, established by the Kent County Council, is a mark of distinction for businesses that go above and beyond in protecting the community from rogue traders. By joining this scheme, we align ourselves with the best practices in the industry and demonstrate our unwavering commitment to the safety and well-being of our customers.

Our journey to achieving this recognition was driven by our core values - integrity, quality, and customer-centric service. We understand that when it comes to home improvement, you deserve nothing but the best. Our membership in this scheme is not only a reflection of our capabilities but also a promise to you - our valued customers - that every service we provide is backed by the highest standards recognized by the Kent County Council.

Stay tuned as we unfold more about what this means for you and how we're setting new benchmarks in the home improvement sector. At Forge Lifts, we're not just elevating lifts; we're elevating your trust in us.

About the Trading Standards Checked Scheme

Understanding the Scheme's Purpose and Impact

The Trading Standards Checked Scheme, an initiative of Kent County Council, is more than just a regulatory framework. It represents a commitment to safeguarding the community against the risks associated with rogue traders. In an industry where trust and reliability are paramount, this scheme serves as a beacon of assurance for both consumers and businesses.

Key Features of the Trading Standards Checked Scheme:

Protection Against Rogue Traders

At its core, the scheme is designed to protect residents of Kent, especially the most vulnerable, from unscrupulous and potentially harmful practices by rogue traders. By establishing stringent standards, it ensures that only the most trustworthy and ethical businesses can earn the right to display the Trading Standards Checked badge.

Rigorous Vetting Process

To become a member, businesses undergo a thorough vetting process. This includes checks on business practices, customer service standards, and compliance with legal requirements. Forge Lifts has successfully passed these rigorous checks, demonstrating our commitment to upholding the highest standards in our industry.

Enhanced by Kent Police

In an exceptional collaborative effort, Kent Police play a vital role in the scheme by conducting criminal record checks on traders. This layer of scrutiny adds an additional level of security, giving customers greater peace of mind when engaging with members of the scheme.

Supporting Legitimate Businesses

While protecting consumers, the scheme also greatly benefits legitimate businesses. It distinguishes companies like Forge Lifts as trusted and reliable service providers, helping us stand out in a competitive market and reassuring customers of our credibility.

Continuous Monitoring and Support

Membership is not just a one-time achievement. Continuous monitoring and adherence to the scheme's standards are essential. At Forge Lifts, we commit to ongoing compliance and improvement, ensuring that our services always align with the scheme's high standards.

Forge Lifts' Alignment with the Scheme:

Our membership in the Trading Standards Checked Scheme is a reflection of our ethos - to provide services that are not just effective, but also ethical and customer-focused. We understand the importance of this recognition and are committed to continuously upholding these values, ensuring that every interaction with our clients reflects the trust and quality that the scheme stands for.

As we continue to serve the residents of Kent, our alignment with this scheme is a cornerstone of our promise to deliver only the best, in the safest and most reliable manner possible.

Looking Forward

Our journey doesn't end with the achievement of becoming a member of the Trading Standards Checked Scheme. This milestone marks the beginning of an ongoing commitment to excellence, customer satisfaction, and continuous improvement in all aspects of our services.

Our Future Commitments:

  1. Upholding High Standards: We pledge to maintain the high standards required by the Trading Standards Checked Scheme. This includes regular training for our team, updating our practices in line with the latest industry standards, and ensuring compliance with all regulatory requirements.
  2. Innovating for Better Service: The world of lift and elevator technology is ever-evolving. We are dedicated to staying at the forefront of technological advancements, ensuring that our customers benefit from the latest innovations in safety, efficiency, and comfort.
  3. Enhanced Customer Experience: Our focus will always be on enhancing the customer experience. We are committed to understanding and meeting your needs, providing personalised services, and ensuring that every interaction with Forge Lifts is a positive one.
  4. Active Community Engagement: As a proud member of the Kent community, we aim to actively engage in initiatives that contribute to the welfare and safety of our residents. We believe in giving back and will continue to support community projects and events.
  5. Feedback and Continuous Learning: We value your feedback as it is crucial for our growth and improvement. We encourage our customers to share their experiences and suggestions, which we will use as a cornerstone for our continuous learning and development.
  6. Sustainability and Responsibility: In line with our commitment to the community and the environment, we will continue to explore and implement sustainable practices in our operations, contributing to a greener and more responsible future.

As we move forward, Forge Lifts remains your trusted partner in home improvement. We are excited about the future and the opportunity to bring you services that not only meet but exceed your expectations. Together, let's reach new heights of safety, quality, and excellence.

Stay tuned to our website and social media channels for updates on our journey and how we are evolving to serve you better.

Written by Megan Forge