Lift repairs
Fault finding, one-off repairs and 24/7 emergency call-outs. You do not need a maintenance contract with Forge to ask for help.
London & the South East
Lift services.
Support at every stage.
From an unexpected breakdown to planned maintenance and modernisation. Find the right support for your lift, with clear advice on what comes next.
24/7 emergency call-outs. One-off repairs welcome.
Repairs & emergency call-outsPlanned maintenanceModernisation & assessments
What does your lift need?
Choose a service to see how we can help and what to expect.
Lift maintenance
Planned preventative visits and Standard, Intermediate or tailored Comprehensive cover. Choose support around your equipment and usage.
Lift modernisation
Targeted upgrades to existing equipment, from control systems and drives to doors and communication equipment.
Supplementary testing
Specified tests to investigate the equipment further, including tests requested by your independent lift examiner.
LOLER examinations
Help arranging a thorough examination with an independent third-party provider, or an introduction so you can arrange it directly.
Lift inspections & surveys
Condition surveys, maintenance-quality reviews, checks on completed repairs and surveys for modernisation planning. Choose the assessment that fits your question.
Improve an existing installation
Equipment upgrades & specialist services.
Find support for a specific part of your lift. We assess the existing equipment, confirm compatibility and agree the installation scope before work begins.
Improve the lighting
Replace failed fittings or review lighting in the lift car and working areas, including the backup arrangement.
Review calls & monitoring
Review the passenger alarm, its connection and local warning devices, or explore monitoring of lift activity.
Protect equipment & manage access
Discuss door detection, water in the pit, controlled access or CCTV, with responsibilities agreed for each system.
Planning several upgrades? Explore lift modernisation or tell us what you would like to change.
Supply and installation
Lift parts & equipment.
Explore 14 component ranges, from door equipment and emergency communications to drives and control boards. Send your equipment details for a quotation.
Modern systems. Legacy equipment.
Engineering support, clearly explained.
We support nearly all brands of lifts. Tell us about your installation so we can confirm the appropriate approach.
In-house electronic repairs
We assess control boards and drives for repair in-house, case by case. Where suitable, this can offer another option alongside replacement.
Explore lift repairs →A clear record of the visit
Our reports record work, findings and follow-up. The content and level of detail reflect the visit, from routine servicing to deeper technical investigations.
Explore our job sheets →Support for existing equipment
We use available technical documentation to investigate modern and legacy systems, and explain when a repair or upgrade is appropriate.
Looking after an older lift →Your installation
Different lifts.
The right approach.
We work with passenger lifts, goods lifts, platform lifts and dumbwaiters in residential and commercial buildings. Share the make, type and any available records so we can assess your equipment.
Stairlift support is limited to commercial or managed environments. We do not support private-home stairlifts.
London & the Home Counties
Find support in your area.
Share your site postcode so we can confirm availability for your installation.
We also cover Sussex and Oxfordshire. Ask us about your location.
Before you call
A few practical questions.
Can you help if another company maintains our lift?
Yes. We welcome one-off repairs, including lifts that are not under a maintenance contract with Forge. Tell us about the fault and your equipment so we can discuss the next step.
How quickly can an engineer attend?
Call us directly for an urgent breakdown. We offer 24/7 emergency call-outs and will discuss availability for your location and the circumstances of the fault. We’ll confirm the next available attendance when you call.
Can you arrange our LOLER examination?
Yes. We can help arrange an examination with an independent third-party provider or put you in touch directly. We do not carry out LOLER examinations in-house.
Can we move our maintenance to Forge?
We can discuss the lift, available maintenance records and the cover you need. Check the notice period and other obligations in your existing contract before arranging a change. Compare our three maintenance packages.
Talk to Forge Lifts
Tell us about your lift.
Share your site postcode, the equipment details and what you need. We’ll discuss the appropriate service and arrangements for your building.
Speak to our team
For an urgent breakdown, call us directly.
020 7097 8588 For urgent breakdowns, our phone line is available 24/7.Have maintenance records, repair details or an existing report? You can email them to our team.
info@forgelifts.co.ukEmail is monitored 7am–10pm. For an urgent breakdown, call our 24/7 phone line rather than sending an online enquiry.
Make an enquiry
Your enquiry — for urgent breakdowns, please call us directly.
Review your enquiry
Check your details, then send your enquiry to our team.
- Name
- Site postcode
- Phone
- How we can help
What you need
A breakdown, planned maintenance, an upgrade or help understanding the condition of your lift.
Your lift and location
The site postcode, lift type and number of lifts. Include the make and lift IDs if known.
The records and access
Any relevant service records or repair details, preferred dates and arrangements for access.