Identify the equipment before planning support.
Platform lifts include different vertical and inclined arrangements. Controls, access and service needs vary between models; a general label is not enough to choose a maintenance or repair approach.
Send Forge the make, model and site details so we can confirm suitability for support. Tell us how an outage affects users and what alternative access is available.
Maintain the installation and investigate faults.
We can discuss planned maintenance and fault investigation and repairs. Share unusual operation, door problems or recurring fault messages with your service provider.
Do not bypass door locks or other protective devices to keep the lift running. HSE’s platform-lift safety bulletin highlights the risks of tampering and inappropriate maintenance.
Keep examination arrangements separate.
The site’s use and responsibilities determine the appropriate inspection and examination arrangements. HSE guidance explains the distinction between work equipment and other uses.
Forge can help arrange independent examinations. Where ageing components cause recurring issues, we can also discuss an assessment before proposing improvements.
Start with your installation
What to send us.
- Make, model, lift location and configuration.
- Fault symptoms and previous service or examination reports.
- Access arrangements and the effect of downtime on users.
Existing reports and photos taken from safe, accessible areas can help. We’ll confirm the assessment or work needed for your site.
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