Why Upgrade Your Lift Autodialler
The UK’s copper phone lines are being phased out, meaning most existing lift emergency phones will soon stop working.
To stay compliant and keep passengers safe, every lift must have a resilient 2-way communication line that functions during power cuts.
Our GSM autodialler packages replace the outdated phone line with a robust, pre-configured digital solution
Our autodialler options
We install EN81-28 compliant, open-protocol autodiallers from trusted manufacturers, giving you full flexibility and no supplier lock-in.
Unlike some providers who install locked OEM units, our systems remain fully accessible, so if you ever change maintenance company, your autodialler stays usable and compliant.
The brands we install
Not sure which model you need? We’ll assess your existing setup and recommend the most cost-effective open-protocol solution.
How it works
1. Assessment
We check your existing lift phone and connectivity.
2. Installation
Our engineer fits the GSM and communication units (usually on the car top and inside the cab).
3. Testing & Handover
The system is programmed to your preferred emergency number and tested under load.
All units include backup battery supply and pre-paid SIM options for 1–3 years.
This unit is typically mounted on top of the lift car, in the motor room, or at the top of the lift shaft. It can be mounted almost anywhere, provided it has a phone signal.
These are sometimes mounted out of sight behind the COP or attached to one of the lift car walls.
Need to replace analogue lines?
Once your phone line is converted to fibre, it will no longer carry power, leaving older autodiallers inoperative during power cuts. A GSM gateway ensures continuous operation, even if mains power fails.
Customers.
Here are some customers we've worked with.
Real feedback from building managers, landlords and facilities teams we work with every day.
Our coverage.
We serve London and the Home Counties; from small residential blocks to large commercial portfolios
Whether you manage a single stairlift or a national estate of lifts, our engineers deliver the same care, speed and reliability every time.
Where we're based.
Our head office is in Dartford, Kent, and we also have a regional office in Reading, Berkshire.
With teams working across the South East, we can respond quickly and efficiently wherever you are.
FAQ
What is a lift autodialler?
A safety device that automatically calls a help desk or emergency number if a passenger becomes trapped in a lift.
Is a lift phone legally required?
Since July 1, 1999, a rule has been in place that requires all elevators to have alarm devices. These alarms let people who are stuck inside call for help. This rule has also been applied to many new and old types of elevators, making them safer for everyone.
Do I need a new autodialler for the digital switch?
Usually yes. Copper-based systems will stop working when fibre replaces traditional phone lines.
What is a GSM unit?
It uses a SIM card to connect your lift’s phone to the mobile network instead of a fixed landline.
How much does it cost?
The cost for an autodialler package (Autodialler + GSM unit) can vary depending on what you need. But a rough estimate including labour for installation is £1500-£1900+vat.
The cost will vary depending on any special requirements you have, or features you prefer.
