What condition is our lift in?
A condition survey looks at the existing equipment, available records and agreed operational checks.
- You receive
- Recorded observations, assessment limitations and recommended next steps.
London & the South East
Lift inspections
& surveys.
Understand your lift’s condition, review its upkeep or plan what comes next. Choose an assessment around the question you need answered, with clear findings and an agreed scope.
For property managers, facilities teams and lift owners.
4.9 out of 552 Google reviews
Condition & upkeepCompleted repairsModernisation planning
What do you need to understand?
Start with the decision you need to make. We’ll agree the assessment and the record you need before the visit.
Not sure which fits? Tell us what you need to understand and we’ll help agree the appropriate scope.
A closer look at upkeep or repairs.
If your concern is about maintenance or completed work, we focus the inspection on that question. We can review lifts maintained by another contractor.
Maintenance-quality review
Understand the care your lift receives.
Share the concerns and service records available. We review the equipment’s upkeep within the agreed scope and consider whether the records help explain its condition.
Useful information to share
Recent service records, recurring faults and the maintenance cover you understand to be in place.
What the findings establish
Observations on the areas reviewed, any gaps in the available information and matters to discuss with your maintenance provider. A visit cannot verify every previous service or reconstruct missing records.
Discuss a maintenance reviewCompleted-repair review
Review the work against the concern.
Share the original problem and the work recorded as completed. We agree which aspects to review, including relevant operational checks where appropriate.
Useful information to share
The original fault, repair quotation or job report, what has changed since the work and any symptoms that remain.
What the findings establish
What we observed in the reviewed areas and whether further investigation is recommended. This is not a certificate for all completed work or a guarantee that an intermittent fault will not return.
Discuss a repair reviewIf the lift is currently out of service and you need it repaired, start with fault investigation and repairs.
From your concerns to clear findings.
A defined scope makes the visit useful and the findings relevant to your decisions.
Agree what needs reviewing
Share the lift details, relevant records and what you want to know. We’ll discuss the inspection scope, quotation and arrangements for access.
Inspect the equipment
Our engineer reviews the lift against the agreed scope. We’ll discuss any restrictions or areas that need a separate investigation.
Explain the findings
We record the observations and recommendations, then discuss what they mean and the next steps for your lift.
A useful record
Findings with a clear scope.
Your record explains what was assessed, what we observed and what we recommend next. It gives you something concrete to discuss with your maintenance provider, facilities team or other decision-makers.
We distinguish observations from matters that could not be checked. Concealed components, access restrictions or intermittent symptoms may call for a separate investigation.
See how we document our workOur job-sheet page shows examples from different visit types. Content and detail vary with the work carried out.
What our customers say.
Feedback on our engineering knowledge, communication and service.
Forge lifts are run by two extremely knowledgeable and attentive people in the form of Jacob and Liam. They simply couldn't do enough for me when I experienced a breakdown on a lift I was examining, and it wasn't even a lift they maintain!…Read full reviewShow less
Forge lifts are run by two extremely knowledgeable and attentive people in the form of Jacob and Liam. They simply couldn't do enough for me when I experienced a breakdown on a lift I was examining, and it wasn't even a lift they maintain! Within a few minutes, I had the lift back in service because of the help they gave. They simply aim to offer the highest level of service they can and it shows. Having examined a few lifts they service, I can honestly say they keep their lifts in stellar condition and the reliability is always high. They'll move heaven and earth to ensure any issues are resolved quickly whether you're the duty holder of the lift or an insurance inspector. I cannot recommend them highly enough.
Excellent service and knowledge with work carried out in a quick, clean and professional manner, and would recommend Forge to anyone and would use them again without question.
After dealing with numerous lift companies over a 4 year period, I found Forge Lifts. They are truly amazing from prompt responses to emails/calls, competent engineers. Highly recommended and I would not hesitate to recommend them
Talk to Forge Lifts
Tell us what you want checked.
Tell us about the lift and the decision you need to make. We’ll help you choose an assessment, agree its scope and discuss the records and access needed.
Speak to our team
Discuss your lift and the concerns you would like us to review.
020 7097 8588 For urgent breakdowns, our phone line is available 24/7.Have maintenance records, repair details or an existing report? You can email them to our team.
info@forgelifts.co.ukEmail is monitored 7am–10pm. For an urgent breakdown, call our 24/7 phone line rather than sending an online enquiry.
Discuss an inspection or survey
Your enquiry — for urgent breakdowns, please call us directly.
Review your enquiry
Check your details, then send your enquiry to our team.
- Enquiry about
- Name
- Site postcode
- Phone
- How we can help
Your question or decision
What you want to understand, any work you want reviewed or the upgrade you are considering.
Your lift and location
The site postcode, lift type and number of lifts. Include the make and lift IDs if known.
The records and access
Any relevant service records or repair details, preferred dates and arrangements for access.
Before you contact us
Inspection and survey questions
Our Dartford and Reading offices support clients across London and the South East. Share your site postcode and the equipment details so we can discuss your inspection.
Locations we coverWhat is the difference between an inspection and a survey?
The words can overlap. Here, a condition survey considers the installation’s overall condition within an agreed scope; a modernisation survey supports upgrade planning. An inspection can focus on maintenance quality or particular completed repairs. The purpose, checks and record agreed before the visit matter more than the label.
Is this the same as a LOLER examination?
No. This service reviews the lift’s condition, upkeep or particular concerns within an agreed scope. It does not replace a thorough examination under LOLER. Forge does not carry out LOLER examinations in-house; we can help arrange one through an independent third-party provider or make an introduction.
Can you review a lift maintained by another company?
Yes. Our inspections can provide a second opinion on the condition and upkeep of a lift maintained by another contractor. Tell us what you want reviewed and share the maintenance records or repair information available.
Can you check recently completed repairs?
Yes. Share the original issue, details of the work carried out and any concerns you still have. We’ll agree the scope of the inspection around the work you want reviewed.
What will I receive after the inspection?
A record of the findings and recommendations from the agreed inspection. We’ll explain the observations and discuss any further investigation or work recommended. The level of detail depends on the scope of the visit.
Which lifts can you inspect?
Contact us about passenger, goods, platform and other lift equipment with the make, type and site details so we can confirm suitability. Stairlift support is limited to commercial or managed environments; we do not support residential/private-home stairlifts.
Will the lift need to be taken out of service?
Some checks may require the lift to be taken out of use during the inspection. We’ll discuss access and any expected disruption when agreeing the scope and timing of the visit.