Parts & equipment · Supply options
4G lift GSM gateways.
Supply-only 4G cellular gateway equipment for lift emergency communication systems. Share the existing emergency telephone make and model, connection details and the equipment required. We will discuss suitable options and confirm compatibility, availability and price before you order. Specification depends on the selected gateway. Installation and setup are separate services.
We can also quote for supply and fit where appropriate. The equipment, work and price are confirmed for your installation.
Equipment identification
Request a product quote.
Tell us whether you need supply only or supply and fit, the quantity required and your site or delivery postcode. For 4g lift gsm gateways, please include:
- Emergency telephone make and model.
- Existing connection details.
- Gateway required.
Send details you already have, or ask your lift engineer to identify the equipment. Photographs should be taken from safe, accessible areas; you do not need to open panels or access the lift shaft to make an enquiry.
Email opens your email app, where you can attach photographs. If using the form, include the product range in your message.
A gateway can retain suitable alarm equipment.
Often called a GSM unit, a mobile gateway provides a network connection for a compatible autodialler. It is a different part of the system from the passenger voice unit.
Forge can assess a retrofit before recommending replacement of the complete alarm. Suitability depends on the existing equipment and the proposed mobile service.
Check signal where the equipment will operate.
Reception at street level does not establish reception in the lift installation. We check signal and consider gateway and antenna locations, cable routes and access for future servicing.
A weak or unreliable connection may make a mobile solution unsuitable. Relocating equipment or adding cabling can also affect the scope and price.
Agree the network and service arrangements.
Confirm voice-call support on the intended network, backup power and compatibility with the autodialler. Older gateways need review as mobile networks change; a “4G” label alone does not establish suitability.
Agree who manages the SIM, renewal, ongoing charges and communication checks. Our digital switchover guide links to current government and Ofcom advice.
Start with your installation
What to send us.
- Autodialler and gateway model, if already fitted.
- Site details and any history of failed calls.
- Current line or SIM provider and who holds the account.
Existing reports and photos taken from safe, accessible areas can help. We’ll confirm the assessment or work needed for your site.
Related support